Shipping policy
Shipping policy
ToBrick Shipping and Refund Policy
Shipping Information
Worldwide Shipping: We proudly offer worldwide shipping to bring ToBrick to enthusiasts around the globe.
Shipping Duration: Once your order has been produced, it will be shipped out. The shipping process generally takes approximately 2 weeks. Please note that this duration may vary based on your location and any potential customs delays.
Tracking Information: After your order has been shipped, you will receive a shipping confirmation email containing your tracking number. This allows you to monitor the progress of your shipment until it reaches your doorstep.
Additional Shipping Details
Shipping Costs: Shipping costs are calculated at checkout based on your location and the size of your order.
Customs and Duties: Please be aware that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. ToBrick is not responsible for any additional charges that may apply.
Address Changes and Delivery Issues
Address Changes: If you need to change your shipping address after placing an order, please contact our customer service team within the 2-day refund window. Once the production process has started, we may not be able to accommodate address changes.
Delivery Issues: If you experience any issues with the delivery of your order, please reach out to our customer service team. We will work with the shipping carrier to resolve any problems and ensure your ToBrick product reaches you safely.
We strive to provide the best possible experience for our customers. If you have any questions or concerns regarding our shipping and refund policies, please do not hesitate to contact us.
Where can we deliver the package to?
We ship worldwide.
How much is shipping?
Our shipping rate is between $9.99 USD to $19.99.
What are the shipping times?
Worldwide shipping takes around 7–16 business days, depending on your location.
Contact Us:
Email: info@tobrick.com
Thank you for choosing ToBrick!